Turn lounges into zones of
comfort and serenity

From 2011, Servair, together with City One on the French market, has offered airports and airlines turnkey lounges with the possibility of a reception and a service tailored to the needs of passengers, together with a creative and adaptable catering offer.

Support from beginning to end

Servair has raised the stakes on customer reception and well-being by offering à la carte services: from the design of reception areas (feel, atmosphere…), to managing and running them. From reception to signs, from cleanliness to comfort, from catering to service policies… everything must be managed to provide each passenger with a personal experience of serenity. By granting Servair the management of their lounges, airports and airlines offer their customers a professional service and may converge on their core business.

 

Control a complex environment

The airport is a complex place subjected to various constraints. With knowledge of such constraints and of the complex regulations at airports across the world, Servair’s teams accompany airlines in setting-up a renovating and customized offer in a quest for the best-adapted budgetary solution. Cost control and rigorous quality standards are the main guidelines of Servair’s lounge-dedicated teams.

 

32That’s the number of lounges that Servair manages throughout the world.
(16 in Paris, 16 in Africa)