Developing skills in the field

Created in 2003, Servair Formation is a reference organization specialized in assistance jobs at the airport. In France like in overseas French departments, its trainers accompany the knowledge and skills gain of Servair’s employees, but are also able to propose modules adapted to external clients.

Taking into account field realities and specificities of airport assistance work, Servair Formation’s services are handled by experienced professionals. This proximity to hands-on work facilitates the continuous integration of changes in occupational hazards and regulations into its programs. Always ready to satisfy its clients, Servair Formation has become a partner and plays a counseling role for better solutions overall.

 

Control risk

In a sector where the legal liability of companies is highly engaged, Servair Formation offers a set of compulsory training courses to allow professionals to anticipate and prevent all sorts of airport-related risks: intrusions and malevolence, industrial accidents, bacterial and chemical contaminations.

 

Take the quality of service higher

On airport platforms, the quality of service given to travelers and the development of intervening team skills are closely linked. Servair’s catalog includes enhancement programs in key areas such as cabin cleaning or taking care of people with reduced mobility.

English lessons and modules on the importance of catering or cabin fitting-out facilitate the maximation of relations between airport assistants and airline companies.

 

Managerial techniques: acquire fundamentals

Social law, computer skills, team leadership, personal development… Servair Formation offers supervisors and future supervisors the possibility to develop their managerial skills. Its trainers also give French lessons as well as behavioral modules to help improve relations skills with passengers.

 

In the area of hotel and restaurant jobs, Servair Formation offers programs to help prepare for the Certificats de Qualification professionnelle RECAPE (Professional Qualification Certificates) or Commis de Cuisine (Kitchen Porter).

 

Servair Formation in figures

  • 28 trainers
  • 165 000 hours of training per year
  • 19 000 trainees per year